Frequently Asked Questions
What payment options are available within Your agency?
You can pay in cash or debit/credit card, except in cases of reduced price, when discounts are valid only for cash payment.
What currencies do you charge in?
The official currency is € - EURO, from 01.01.2023.
Are all the taxes and fees included Your prices on web?
Yes, all the taxes and fees are already included in the price.
Do You need my debit/credit card details?
We need your debit/credit card information just in the case of rental (or You can also leave cash for deposit). We will always protect your personal information, including debit/credit card information.
Does the agency need a deposit or a payment in advance?
Only in case that you want to book online or if You want to make a reservation.
How can I book? Do you need deposit for the reservation or a verbal agreement is sufficient?
You can book using our contact form, email or by phone. Pre-Bookings are preferred in order to be more punctual and to book at least 24 hours before. In some cases we will allow verbal agreement for a reservation.
What do I need to bring on a boat trip?
Towel, swimsuit, sunglasses, sunscreen, wind jacket (if it's windy), hat, spare clothes, camera...
Can kids or pregnant women join your excursions?
Speedboat tours are not recommended for pregnant women, infants or people who suffer from seasickness.
Do you offer special discount (for children and larger groups) regarding excursions?
We always give a discounts for large groups and off season rates. We also offer discount for children.
Keep in mind that all the promotions and special offers are valid only for reservations received from our official web site!
NOTE: If you have any inquiries regarding our services and offers, please fill in our contact form. We aim to respond within 24 working hours (keep in mind time difference). Please check your spam filters if you do not receive a response from us within this time.